QuickBooks error code PS036 is a fairly common payroll error that appears very frequently in QuickBooks Payroll for a variety of reasons. This type of problem typically occurs when QuickBooks users try to update the payroll tax table. Sometimes users may suddenly see an error on the screen and slow down the software update process. One of the main reasons why this error can appear is when users are having difficulty verifying payroll subscriptions. There can be other reasons why the error can pop up and crash an active window and prevent users from performing an ongoing task.
You may see the below error message on your computer screen:
| Warning: | PS036: There is a problem verifying your payroll subscription. |
| Error: | PS036 – Trouble verifying payroll subscription and can’t install new payroll updated |
If you face the same error, we can help you. All you have to do is read this article carefully till the end, or you can also ask for our help in case you get stuck at any step.
Read: How to Fix Bank Feeds Not Working in QuickBooks?
What Causes QuickBooks Payroll Error PS036?
You may end up in this error for the following reasons:
- If the payroll subscription has expired or is invalid.
- If multiple payroll agreements are active with passive direct deposit settlement.
- Additionally, if the QuickBooks paysub.ini utility document is corrupt or broken.
- If the Payroll Subscription status shows up as Invalid EIN or EIN Plus an Explanation in the QuickBooks Desktop Service Keys screen.
- The version of the QuickBooks Desktop you are using does not support the version of your Windows operating software.
- If the service key is not correct or the product is not updated
- Or if the company’s PSID file is no longer correct.
- If QuickBooks Company is damaged.
Steps to Fix QuickBooks Error PS036
To fix QuickBooks error PS036, be sure to set the steps below.
Step 1: Verify QuickBooks Payroll Subscription
- The first step is to download and install the latest version of the QuickBooks desktop app, then the Tax Table version.
- The next step is to open QuickBooks and log in to the payroll service account.
- After that you have to go to Employee Services, My Payroll Services, then Account or Billing Information.
- Once done, type the login credentials and select Connect.
- Go ahead, restart the system and download the update again.
- The last step is to open the QuickBooks software and check if the problem is resolved.
If you’re trying to collect paychecks directly for the business, avoid completing the steps.
Step 2: Rename the Paysub.ini File
- Under this, users should note that ini is a hidden file in Windows, it is necessary to change the Windows folder options settings to see this file initially.
- The next step is to select My Computer and click on Organize.
- Once done, click on the Folder and Search option and also select the View tab.
- To continue, click on Hidden files and folders and select the Show hidden files, folders, and drivers option.
- Select the Apply tab and OK.
- Return to My Computer and search for Paytub in the search bar at the top.
- After viewing the Paystub.ini file, right-click on it and select the Rename tab.
- Also renamed the file extension from .old to .ini . do it
- The last step is to repeat the steps for all pay stub files found.
In short!
By now, we think you may be familiar with the steps on how to fix QuickBooks error message PS036. Whereas if the error keeps bothering you, we can help you. You can also consult our team of professionals using our QuickBooks Payroll Support Number i.e. 1-800-761-1787 and let our experts and certified professionals solve the problem for you. If you have any questions, don’t hesitate to contact us.