QuickBooks Keeps Crashing! And you can’t run QuickBooks without any problems? Let us tell you, in this article, we will guide you to get rid of this hang and hang problem and discuss the reasons for the error. In the meantime, you can contact us at +1-800-213-6058 if you want information regarding a related issue.
Read: QuickBooks File Doctor Troubleshoot Company File & Network Issues
Why QuickBooks Keeps Crashing
When a problem occurs with a business or installation file, QuickBooks Desktop usually crashes and hangs. The reasons can be due to a damaged installation of the QuickBooks software or to missing files. It can also be caused by a damaged folder, where company files are saved.
Solutions to Fix QuickBooks Keeps Crashing Issues
Here are the discussed easy solutions to fix QuickBooks crashing issue. Before moving to the solution, make a backup of your company file, so that you can easily recover your file details if there is any problem with the company file during the process.
Here is the process to create an enterprise backup file;
- Open QuickBooks.
- Go to File > Back Up Company > Create Local Backup.
- Now follow the onscreen instructions to create a company file backup.
Now you can find the solution;
Solution 1: Remove QuickBooks Desktop
You may not be able to open or sign in to QuickBooks Desktop. To update the software, close QuickBooks Desktop.
- While holding down the Ctrl+Shift keys on the keyboard, double-click the QuickBooks desktop icon.
- Wait until QuickBooks opens on your computer before releasing the Ctrl+Shift keys. This will open a window that says “No Business Open”.
Solution 2: Update QuickBooks Desktop
Sometimes QuickBooks needs a new update to work better. So make sure that QuickBooks Desktop is on the latest version. Otherwise, update QuickBooks Desktop by following the procedure below;
- Go to Help > Update QuickBooks Desktop.
- Then click Update Now in the top right corner.
- Check Reset Updates and then click Get Updates.
- When the update is complete, close QuickBooks.
Solution 3: Download and run Quick Fix My Program
You can also run “Quick Fix My Program” to resolve the issue;
- Download and install QuickBooks Tools Hub.
- Once the program is completely installed, go to the Program Problems tab and select the Quickly Fix My Program option.
- It may take some time to complete the task.
- When it is finished, reopen QuickBooks Desktop.
Solution 4: Repair QuickBooks Desktop
Follow the procedure to repair QuickBooks Desktop;
- Press the Windows + R keys together to open the Run Type Check command and click on the “OK” option.
- Select “Programs > Features & Programs.”
- Select QuickBooks Desktop from the drop-down menu and click Uninstall. If prompted, select Yes.
- Next should be selected.
- Select Repair, and then click Next.
- Select Repair.
- If the File in Use window appears, select Close automatically and restart the application and click OK.
- Repairing QuickBooks can take some time.
- When the repair process is complete, click Finish.
Solution 5: Download and Run QuickBooks File Doctor
If QuickBooks keeps crashing, you can run Tool Hub and troubleshoot company files with ease.
- After you’ve downloaded the QuickBooks Tool Hub, press CTRL+J to go to your downloads.
- Click QuickBooksToolsHub.exe from the list of your downloads.
- To allow this app to make changes, select Yes.
- Now click Next to install it, then click Yes to accept the license agreement again.
- After that click on Next and then click on Install. When the installation is complete, click Finish.
- Now open QuickBooks Tools Hub.
- Run QuickBooks File Doctor from the Business File Issues tab.
- Select the company file by clicking Browse.
- Select Check your network and file system.
- Continue by pressing the Enter key.
- Click Next after entering the QuickBooks administrator password.
The analysis now begins; Depending on the size of the company’s files, this may take some time. Your problem will be resolved after the scan is complete. If not, please continue with the steps below.
Solution 6: Copy company files to desktop
Start by copying your company files to the desktop;
- Right-click on the desktop screen and go to New > Folder.
- Now navigate to the current location of your company’s files.
- Right-click on the company file and copy (Ctrl+C).
- Then right-click in your new folder and choose Paste (Ctrl+V).
- Now press and hold the Ctrl key, making sure that you do display No Company Windows Open on the screen.
- Select Open or Restore an Existing Business from the drop-down menu.
- After opening the company file, click on Next.
- Navigate to and open the desktop file that you copied to a new folder.
Solution 7: Run QuickBooks Database Server Manager
Run QuickBooks Database Server Manager by following the procedure below;
- After downloading the QuickBooks Tools Hub, press CTRL+J to access your downloads.
- Click QuickBooksToolsHub.exe from the list of your downloads.
- To allow this app to make changes, select Yes.
- Now click Next to install it, then click Yes to accept the license agreement again.
- After that click on Next and then click on Install.
- When the installation is complete, click Finish.
- Now open QuickBooks Tools Hub.
- Select QuickBooks Database Server Manager from the Network Issues tab.
Solution 8: Update Windows
Check if there is a problem with Windows. For greater satisfaction, you can update Windows.
- Right-click on the “Start” button.
- And go to the “Settings” option.
- Select “Update & Security”.
- And then click on the “Check for Updates” option.
Solution 9: Uninstall and reinstall QuickBooks
You may also need to uninstall and reinstall QuickBooks if the above steps do not resolve the issue.
Conclusion
All of the above solutions are based on what is causing the crash and freezing issues in QuickBooks. Hope now you can easily fix the crashing problem. If the problem persists, you can get help from our certified QuickBooks experts by calling our toll-free number at +1-800-213-6058.