QuickBooks is a powerful application that is known to install the most advanced tools and techniques that provide top-notch solutions to the business population. In QB, a user is not only able to generate data, but also store and restore it securely and with equal quality. However, users have reported facing an issue with their data which is a bit surprising.
When some users try to update their QuickBooks app, they find the QuickBooks Data Missing After Update. This can be triggered for a number of reasons, one of the main ones being an interrupted backup completion process. Often users panic because they fear losing their company data. We understand how important data is to a business, and missing even a single component, can create chaos in the organization. So if you fall into this group of users, don’t worry; This blog is a solution for you. We would like to shed some light on other factors that contribute to the occurrence of the same, as well as resolution.
Read: How to Fix QuickBooks Invoice Payment Error (Resolved)
QuickBooks Data Missing After Update. Chat with our technical experts and get tips on how to recover all your business data. Call the team at +1 800-213-6058.
Reasons Why All QuickBooks Data Missing After Update
A user may lose his full or partial data in many scenarios. Here are some of the most common reasons for missing data –
- If the power goes out during the routine backup process or if the system loses internet connectivity, there are chances that the backup will not complete successfully.
- When moving to a newer device or a higher version of QuickBooks, the program is unable to restore all data and some transactions have to be transferred manually.
- If the previous backup file was accidentally deleted and the user gains access to an older and younger backup file.
- If QuickBooks is not compatible with your device, some records may be missing from the backup.
- Continuously moving the backup file from one place to another.
How to Fix QuickBooks Data Missing After Update
Since Windows and Mac operating systems are different, you will need to follow different methods to recover a part of your data after it has been lost –
How to back QuickBooks data loss after an update on Windows?
When a user opens and restores old files, they gradually restore the incomplete data in the program. If QuickBooks Data Missing After Update, follow the steps below to locate the correct file –
- Open QuickBooks, click the Preferences tab and select Backup Options.
- Choose Reveal Backup Folder and select the folder where you save your data backup files.
- To simplify the process, tap on the Date modified option, as it will show the latest backup at the top.
- The last file with the largest size is the true backup file in most cases.
- Once you are able to locate the latest backup, restore it in QuickBooks.
- Then click on the Files tab and go to Utilities.
- Select Verify data and allow the tool to investigate problems with the file.
- Press File again, choose Utilities, then click Rebuild Data.
- Press the OK button and follow the subsequent instructions to correct the errors in the file.
- Restart your computer and open QuickBooks to reset the changes made.
What if data is lost after updating QuickBooks on Mac?
When you create a backup for your company data file in QuickBooks for Mac, it creates a DMG file where a duplicate copy of the company file is stored along with the documents you created and saved in QB. Here is how you can recover lost data –
- Go to QuickBooks and navigate to the Preferences menu tab.
- Select the Backup option and then choose the Reveal Backup Folder option.
- To find the file easily, you can also tap on the Date modified option as it will show the latest file at the top.
- Locate the data backup file and double-click on it to open a duplicate copy of your company file (.dmg extension).
- You’ll also see a folder named Attachments Library if you’ve attached documents like PDFs to your company’s files.
- Press and hold a copy of your company file (extension .qbXXXX) to the folder where you want to save the file.
- Repeat the same with the Attachments Library folder.
- Now open QuickBooks for Mac on your screen and hit the Browse button.
- Navigate to the folder where you save the duplicate company file and click on the Open button.
- The program will display a text saying that it is opening the file; Select Continue on it.
- Name the file, press Save, and press OK to restore the file.
- To restore documents, click the Preferences tab and select Attachments.
- Tap on the Attached Libraries menu and choose the Existing option.
- Select the folder you dragged after the file and press the Open button.
- Close the window and restart your device.
Conclusion
We have now reached the end of our blog, where we have discussed some detailed ways to fix when QuickBooks Data is Missing After an Update. We are confident that you will be able to recover your business data after following the instructions above. But, if you are unable to restore your lost data, then another way to do so is to connect with our data recovery experts. The entire team uses advanced tools not only to recover what has happened but also to maintain its integrity. Before it’s too late, dial +1 800-213-6058 immediately.