Despite your best efforts, you may experience various QuickBooks problems for one reason or another. The purpose of this article is to provide steps to fix QuickBooks error 1920. In a later part of this article, we will discuss several related facts in more detail. The solution to QuickBooks error code 1920 is fully described in this article. So, stay tuned till the end for more details about this error.
This problem often occurs when the Database Server Manager cannot connect to the company files because they are on the desktop hard drive. When QBDBMS attempted to access a drive on the desktop but failed, the service would not start properly.
Read: How to Fix QuickBooks Error 3140?
Causes of QuickBooks Error 1920
The “Failed to start Database Server Manager” error message can be the result of several factors. Here are some common reasons for this error:
- If installing or uninstalling QuickBooks went wrong.
- Invalid registry entries can cause this problem on Windows.
- Any virus or malware attack.
- This problem can result from accidentally deleting essential files from QuickBooks for some reason.
Methods to Fix QuickBooks Error Code 1920
The Database Server Manager is not associated with your company file, resulting in QuickBooks installation error 1920. If you’re trying to install QuickBooks on your computer for the first time and you’re having problems, you need to install QuickBooks as a Windows user with administrator permissions. , Follow the steps given below to fix this problem quickly.
Method 1: When Trying to Setup or Update QuickBooks.
The following procedures will walk you through installing a new version of QuickBooks or updating QuickBooks to the latest version.
Step 1: Remove the Desktop Version of QuickBooks.
- To find and open the Control Panel, use the Windows + R keys.
- Select features and programs, or remove a program.
- Select QuickBooks Desktop from the list of installed programs.
- Select “Uninstall” or “Change” and follow the on-screen instructions.
Step 2: Rename the Installation Folder.
If you can’t see the Application Data or Program Data folders, you should either show hidden files and folders or use Windows’ built-in file search function. Also, if you have additional Intuit software installed on the computer, simply uninstall and rename the QuickBooks Versions folder located in the Intuit folder.
- Navigate to the installation files, then see the table below:
Windows 10/8/7
C:\Program Data\IntuitC:\ProgramData\Common Files\IntuitC:\Users\[username]\AppData\Local\IntuitC:\Program Files\IntuitC:\Program Files\Common Files\Intuit
Windows Vista
C:\Program Data\IntuitC:\Program Data\Common Files\IntuitC:\Users\\AppData\Local\IntuitC:\Program Files\IntuitC:\Program Files\Common Files\Intuit
- Launch the Run command by pressing the Windows and R keys simultaneously.
- Put in the folder location and press the Enter key.
- Rename the folder using the context menu.
- Finally, rename the .OLD folder.
Step 3: Setup QuickBooks for Desktop.
After successfully completing the previous two steps, you should have QuickBooks Desktop installed.
- First, prepare the installation of your program.
- Set up QuickBooks Desktop.
- Accessing the downloaded file (QuickBooks.exe)
- Follow the on-screen prompts and accept the Software License Agreement.
- choose the next option
- After entering the product and license code for your software, select Next.
- Choose the type of installation that suits you best.
- quick install
- Custom Installation and Network
- Finally, activate QuickBooks Desktop.
Step 4: Set the New Company File Name in QuickBooks Desktop
- For this, you need to launch QuickBooks.
- Choose Open or Restore Existing Business from the QB File menu.
- After opening the company file go to the next tab.
- When you’re done, choose a new name for the company file.
- Click on “Open Tab”.
Step 5: Fix the Problem Manually
- First, rename the QuickBooks company file.
- Open both the company file and QuickBooks Desktop.
- To open product details, press the F2 or Ctrl + 1 key.
- Track down the location of the corporate folder that is mentioned in the following folder information.
- Restart QuickBooks Desktop.
- Navigate to the location of the company file.
- Windows 10, 8.1, and 8 users should select File Explorer from the context menu when right-clicking on the Windows Start tab.
- Additionally, Windows 7 and Vista users should right-click the Start tab and select Launch Windows Explorer.
- Right-click on the file and choose Rename tab.
- Now enter the name of the new cabinet files in the text box. You will need to click Yes when Windows asks for your confirmation before continuing.
Method 2: When You Try to Update the Server Manager for the QuickBooks Database on the Server System.
The procedures below can be accomplished even if QuickBooks is not installed on the server by sharing a file over the network with the database server administrator.
Step 1: Uninstall QuickBooks Database Server Manager
- While doing so press Windows + R keys.
- Once the Run dialog is displayed, type appwiz.cpl and press OK.
- Take a look at QuickBooks Database Server Manager.
- After selecting Uninstall/Replace, follow the on-screen instructions.
Step 2: The installation folders have been renamed.
The previous process step is similar to this. If you can’t see app or program data, you’ll need to make hidden files and folders visible. If you have additional Intuit apps installed on your computer, delete or rename the QuickBooks Versions folder that is inside the Intuit folder.
See the following table while browsing the installation folder:
Windows 11/10/8/7
C:\Program Data\IntuitC:\Program Data\Common Files\IntuitC:\Users\[username]\AppData\Local\IntuitC:\Program Files\IntuitC:\Program Files\Common Files\Intuit
Windows Vista
C:\Program Data\IntuitC:\Program Data\Common Files\IntuitC:\Users\\AppData\Local\IntuitC:\Program Files\IntuitC:\Program Files\Common Files\Intuit
- Now press Windows and R to start the Run command.
- After entering the folder location, press the Enter key.
- Rename the folder using the context menu.
- To finish the process, rename the .OLD folder.
Step 3: Reinstall Database Server Manager for QuickBooks
Reinstalling the QuickBooks Database Server Manager and file sharing are the last steps in this process. Database Server Manager is typically used to run QuickBooks Desktop Multi-User Access.
This server manager allows him to work on the files of the same company simultaneously. Here are the steps to download and install Database Server Manager:
- On server systems, you must first download and install Server Manager. The computer that hosts the company file is called a server system.
- Then, all open applications on the server device must be closed, along with QuickBooks.
- Install Quickbooks by opening the setup QuickBooks.exe file that you downloaded.
- Read each and every instruction displayed on the screen carefully.
- Selecting a Custom or Network option is recommended after QuickBooks has selected the installation type. Then click on the next tab.
- Also, be sure to avoid selecting Express.
- I will click on the following button after selecting the network configuration option I chose. Both options install Database Server Manager.
- If you want to have both QuickBooks Desktop and Database Server Manager on the server machine, it is recommended to click I will use and store QuickBooks Desktop on this device.
- If you only want to install Database Server Manager on your server system, be sure to select I will not be using QuickBooks Desktop.
- Continue following the on-screen instructions and click Install when you’re ready. Also, Windows may ask for permission.
Conclusion
The post ends with the hope that the above-mentioned tips and strategies will help you to solve QuickBooks error code 1920. These above-mentioned solutions will prove to be the best possible solution. We understand that your business needs may be very specific and you may require a ready-made solution. If you have any questions, please contact one of our QuickBooks experts and they will solve them.