QuickBooks error 6123.0 is a Company File-related error that occurs in a multi-user environment stating “The connection to Company File has been lost”. This usually goes down when you restore a company file or backup file. Error code 6123 0 also occurs when accessing or updating a company file. You may encounter this error due to various reasons which we will explain and provide troubleshooting methods to fix the error.
Read: How to Fix QuickBooks Error 15222?
Reasons for QuickBooks Error 6123 0?
You encounter error 6123 in multi-user mode because of the following reasons:
- When the Windows operating system is damaged and cannot play the file properly.
- Caused by damaged QBW files.
- When QuickBooks program files become corrupted.
- Restore a backup from a USB flash drive or an external hard drive.
- The system firewall is blocking the port from communicating with the corporate file hosting server.
- Corrupted QBW files.
After knowing the important causes of QuickBooks error code 6123, fix it now.
How to Fix QuickBooks Error 6123?
Fixing company file error 6123 is an easy task. In this section, we will provide you with the best-fixing methods that can help you.
Solution 1: Use the QuickBooks Tools Platform
The QuickBooks Tool Hub contains several different tools that can fix QuickBooks error 6123. We divide the solution into three phases:
Step 1: Download and Install the QuickBooks Tools Platform
- First, close your QuickBooks program.
- Now go to the official website of Intuit and download the latest version of QuickBooks Tool Hub. If the tool is already installed, click Home to check the version.
- After downloading, navigate to the location where QuickBookstoolhub.exe is located and double-click on it.
- When the file runs, follow the on-screen steps to install QuickBooks Tool Hub.
- Now accept the Tool Hub Software Terms and Conditions.
- When Tool Hub is successfully installed, go to the Windows desktop and double-click on the Tool Hub icon to open it.
After you’ve downloaded and installed Tool Hub, it’s time to fix QuickBooks error 6123.
Step 2: Use a quick fix my programs
- Open the QuickBooks Tools Hub and click the Program Issues tab.
- Now when the Programs tab expands click on Quick fix my programs. It will run in 1 minute.
Note: If you have multiple versions of QuickBooks installed, it may take longer to run.
- When Quick Repair completes the scan, you should open your QuickBooks Desktop program and check for the same problem.
If error 6123 persists, follow the next step:
Solution 2: Restore the Company File from a Local Backup
You can resolve QuickBooks error 6123 by restoring the company file backup using a local backup by doing the following:
- Open QuickBooks and go to the File menu.
- Then click on Open and Restore Company.
- Now you have to click on Local Backup and Next.
- After that, search your computer system for the backup company file; It looks like [comapnyname].qbb.
- Choose a folder to save the restored company file later.
- Click Open.
- Finally, click on Save.
Conclusion
We hope this blog will help and guide you in fixing QuickBooks error 6213.0. The above steps are expert-approved and trending. However, if other technical issues are causing error 6123, then you can contact experts for the main reason and solution.