QuickBooks H202 error appears when trying to switch from single-user to multi-user mode. Getting this error over and over again can be frustrating. So, let us look at the causes, symptoms, and troubleshooting hints to fix this problem.
QuickBooks is a multi-faceted accounting software that provides world-class financial solutions for businesses around the world. It allows users to work on single-user and multi-user modes for flexible working and seamless switching between two different modes.
Read: How to Fix QuickBooks Error 40003 Effectively
However, the QuickBooks H202 error is an error that occurs in the application when the user tries to switch from single-user mode to multi-user mode. Experts suggest that you may fall prey to this error if your files are damaged or the database server manager is inactive. The fastest way to remove it is to run QB Tool Hub on your device. But, if this does not help, then study the blog below and eliminate the error.
What is the QuickBooks Error H202 message?
One of the most notorious problem categories in the H-series errors is the QuickBooks H202 error in multi-user mode. The problem starts when the multi-user mode of the program is not configured properly. The most common instance of this error occurs when a user tries to work in multi-user mode.
Backed by the subtext that reads: “This company file is on another computer and QuickBooks needs help logging in”, error H202 is a technical problem preventing the user from working on their company file.
Why Does QuickBooks Error Code H202 Appear?
Below we have discussed some of the most commonly seen reasons in user devices that affect the appearance of error code QB H202 on Windows desktops –
- The network or multi-user connection is blocked or is unable to communicate with the server.
- Misconfiguration in QuickBooks hosting settings causes the error.
- Damage or corruption in the company file or support file can also cause this hiccup.
- QuickBooks services are down or disabled on the server.
- A problem arising from the end of the firewall can result in QuickBooks error code H202 in multi-user mode.
- Error code H202 may flash on the screen due to improper configuration of DNS settings.
- QuickBooks Database Server Manager is not responding.
- Important QuickBooks services like QuickBooksDBXX and QBCFMonitor may experience problems running in the background, resulting in this error.
How to Quickly Fix QuickBooks Error H202 in Multi-User Mode
To get rid of QuickBooks error code H202 in QuickBooks Desktop, here are the steps you need to perform in your program and system. If one solution does not help, go to another –
Solution 1 – Check the Services on Your Host computer
For QuickBooks to function smoothly, the QB services must be running smoothly on the server. This way you can guarantee –
- Go to your host computer and press the Windows and R keys on your keyboard simultaneously to open the Run window.
- Go to the search panel, type “services.msc” and click on the OK button.
- On the next service screen, find and select the QuickBooksDBXX option (XX is your QB year version).
- Make sure that the Startup type for this option indicates Automatic.
- Also, check the status of the service. If it does not show Started or Running mode, click Start to do so.
- Then you have to tap on the recovery button and select “Restart service” for these categories –
- First failure
- Second failure
- Later failure
- Save the changes by pressing the Apply button and then OK.
- Once done, repeat the process and select QBCFMonitorService in step 3.
- Next, go to all your workstations and enable multi-user mode on each of them.
Resolution 2 – Try Pinging Your Host Device Through Workstation
It is necessary to review your connection by pinging your server from one of the workstations –
- Go to your host device and open the Windows Start Menu.
- In the Search panel, type run and select options to display the dialog box.
- Now type CMD in the search space of the Run box and click on the OK button to trigger a black window with a blinking cursor.
- Type “ipconfig /all” on the screen and press the Enter key.
- Some details will be displayed on the screen which will require you to access the Windows IP configuration section and locate your hostname on the right side.
- Copy the server name and store it in Notepad.
- Next, you will need to open one of your workstations and bring up the Run window.
- Access the CMD screen and type “ping [your server name]” – enter the name you copied, exclude the square brackets, and press the Enter key.
Follow the same steps for all workstations that are experiencing this problem.
Solution 3 – Troubleshoot Network Issues with QB Database Server Manager
Using this method, you need to fix multi-user mode issues of your device and also fix your firewall access permissions –
- Download the latest version of QuickBooks Tool Hub from Intuit.
- Double-click the downloaded file to start the installation.
- After that, open the tool on your screen and tap on the Network issue button.
- Select QuickBooks Database Server Manager and install it if necessary.
- Click Start Scan and find your company’s file by pressing the Browse button.
- Press Start Scan again and do not close the window until the scan is complete.
- Press Close and open QuickBooks.
- Switch to multi-user mode and check if the error is fixed or not.
Resolution 4 – Get Help from QuickBooks File Doctor Tool
QuickBooks File Doctor is an excellent tool for diagnosing and repairing many errors in QuickBooks. Users can download and install it from the official website of Intuit.
- After the installation is complete, run the QuickBooks Tools Hub and choose Company File Issues from the menu.
- From the drop-down menu, choose Company File. If the file is not visible, you can browse and search from the available list.
- Once you’ve found the file, check the box next to Verify your file and continue.
- Now type the Administrator username and password in the boxes and select Next.
Note: The time taken by QB File Processing Tool will depend on the size of the file. After the scan is complete, you can open the QB file and application.
Resolution 5 – Create a New Folder for the QBW File
Moving the QuickBooks file to a new folder can help to fix the h202 error and bring effective results. This means:
- Create a new folder on the server computer.
- Share the QuickBooks files after providing the correct permissions to the new folder.
- Press Ctrl+C and Ctrl+V to copy and paste the QuickBooks Company file (QBW) into the new folder.
- To verify that the error has been fixed, relaunch your company file in multi-user mode.
Conclusion
Finally, we have reached the end of our blog on QuickBooks Error H202. We hope that after reading the information above, you will be able to understand and solve the problem that this company file is on another h202 computer in a better way.
For situations where nothing helps and the problem persists, we suggest that you consult a specialist as soon as possible. Contact our technical team at +1- 855 738 2784 for quick support.