While sending an email, you may encounter a “QuickBooks is unable to send your email in Outlook” error, this is usually due to a settings problem. In this article, we will be discussing the causes and solution steps to fix this problem.
Read: How to Fix QuickBooks Error 6176 – Not Opening Company File
Cause of QuickBooks is Unable to Send Your Email in Outlook
- QuickBooks is automatically configured to run as an administrator.
- The MAPI32.DLL file is damaged
- Unsupported Outlook version not able to send email from QuickBooks
- Corrupted Outlook Application
5 Easy Steps to Fix When QuickBooks is Unable to Send Your Email to Outlook
Step 1: Ensure Administrative Permission
You need to make sure that QuickBooks is not set to run automatically.
- Close QuickBooks Desktop
- Right-click on the QuickBooks desktop icon and select Properties
- Select the Compatibility tab
- Uncheck Run this program as an administrator. If this option is grayed out, click Change settings for all users to uncheck it.
- Then click on Apply and OK
Step 2: Change Your Email Preferences in QuickBooks Desktop
- Open QuickBooks and go to Edit > Preferences
- Submit the form and under the My Preferences tab select
- Select Outlook and click OK
Now send a test email from QuickBooks. If this problem persists.
- Go to Edit > Preferences
- Choose to submit the form. Under the My Preferences tab, select Webmail or QuickBooks Email and click OK
- It would help to disable the preferences
- Click Submit Form again, and click on the My Preferences tab.
- Select Outlook and click OK
- Close QuickBooks Desktop
Now restart your computer and send test mail using QuickBooks.
Step 3: Repair your MAPI32.dll
- Press Windows + E simultaneously to open File Explorer
- Click on This PC in the left pane
- Click on Local Disk (C:) > Windows > System32
- Type Fixmapi.exe in the search field at the top right (see an image below)
- Double-click on FixMapi and follow the on-screen instructions
Once the repair process is complete. You can restart the computer and try sending the email again.
Step 4: Check Internet Explorer Mail Preferences
- Simultaneously press Windows + R keys to open the Run command
- Type inetcpl.cpl to open Internet Properties and click OK
- select program tab
- Click on the set schedule
- Click on Set your default programs
- Choose the email service you want to use
- Close the Settings window and reopen QuickBooks
Step 5: Uninstall and Reinstall QuickBooks for Windows
Uninstall QuickBooks
- Simultaneously press Windows + R keys and a Run command
- Type Appwiz.cpl and click OK
- Under Programs and Features, select QuickBooks and click Uninstall
- Click Yes if prompted
- Click Next and choose Remove
- Select next then delete
- Uninstalling QuickBooks from your computer may take some time.
- After the Setup Wizard successfully uninstalls QuickBooks, click Finish.
Reinstall QuickBooks
You can visit the official QuickBooks download page and reinstall the product on your computer.
Alternatively, you can reinstall QuickBooks using the Clean Install Tool. This will help you fix this problem in your QuickBooks.
Conclusion
After following all the above steps, you will no longer face the “Quickbooks Desktop Outlook can’t send your email” problem, but if it still exists, you can talk to our experts for a quick solution. Call our toll-free number or leave us your message.