If you’ve ever used QuickBooks, you know that this software offers new and advanced solutions for accounting and finance. Like many software, QuickBooks is prone to technical errors and crashes frequently. One of the main reasons for this is the involvement of different codes and algorithms.
It is understandable that when a person is faced with such problems, it can be annoying and difficult to deal with, especially if he does not belong to a technical background. But don’t worry as we bring you some pointers that you can use to fix the problem when it occurs.
Read: How to Fix QuickBooks Keeps Crashing Issue in Windows
Why does QuickBooks keep crashing?
One of the most important factors is that the Windows operating system is out of date. So QuickBooks may keep crashing on Windows 10. If your account is active or your company name is too long, QuickBooks will continue to crash. If your DDF or Preferences files are damaged and the file doesn’t allow you to use Window for technical reasons, you may find that QuickBooks crashes unexpectedly. It can also be caused by a corrupted hard drive or damaged programmer files, or because of a QuickBooks desktop installation.
How to detect symptoms?
- Even after trying to open the app several times, QuickBooks won’t open.
- QuickBooks crashes unexpectedly during use.
- Your computer’s operating system suddenly freezes.
- When running a task and entering multiple commands,
- QuickBooks will slowly begin to respond. If the user continues and places more orders, QuickBooks crashes unexpectedly.
- You may see “QuickBooks crashes when saving”.
- “QuickBooks crashes when opening a company file” is also one of the most common errors.
- Sometimes QuickBooks stops unexpectedly when sending paychecks.
- In some cases, QuickBooks may somehow open but not function properly.
How to Fix QuickBooks keep Crashing in your system
However one of the most common and effective ways to get the app working properly again is to restart the app and the device; Sometimes this may not be an efficient method if you have unsaved data.
Method 1: Use the QuickBooks Clean Install Tool
Step 1: Download QuickBooks Tools Hub
Step 2: Save it on your computer where you can easily find it
Step 3: Find the QuickBooksToolHub.exe icon and double-click on it to launch the program.
Step 4: Follow the instructions that keep appearing on the screen till the install.
Step 5: Go to Installation Issues Tab and Click on Clean Install Tool and save it on Desktop.
Step 6: Open QBcleaninstallutility.exe and accept the license and agreement.
Step 7: Click on QB Version and select the Continue option.
Step 8: Click “OK” and you can see that your QuickBooks is now ready for a fresh installation.
Method 2: Run the QuickBooks Setup Diagnostic Tool
Step 1: Download the QuickBooks Installation Diagnostic Tool.
Step 2: Save the files to the desktop when prompted.
Step 3: Before running the QuickBooks Setup Diagnostic Tool, make sure all running tabs are closed.
Step 4: Restart your system.
Method 3: Convert DAT and DDF Files
Step 1: To get started, close all company files on your system.
Step 2: Locate the Company directory and rename the DAT file to OldUserPRF.DAT.
Step 3: Find each file with the extension DDF and delete them all.
Step 4: Open the company by tapping on it and click “Confirm” to save them.
Step 5: Don’t forget to print it.
Method 4: Disable Tablet and PC Services
Step 1: Start by pressing Windows + R on your desktop, then type msc and click OK.
Step 2: Double-click on Tablet PC Input Service or Touch Keyboard & Handwriting Panel Service.
Step 3: Click on the “Stop Service” button.
Step 4: Double click on “Tablet Input Services” and expand “Properties”.
Step 5: Disable the “Startup Type” option and click OK.
Step 6: To complete the process, close the Services menu and reopen QuickBooks.
Method 5: Quit the QBW32.exe Process
Step 1: Right-click on the Windows taskbar and select Start Task Manager.
Step 2: Expand the Process option.
Step 3: Click on the name of the image.
Step 4: Select all apps that can start with .qb, QuickBooks, or Intuit.
Step 5: To end the process, click on End Process option.
Method 6: Use the rebuild data tool
Step 1: Begin by opening the File menu option and then tap on the utility tab. Don’t forget to click on the Rebuild Data option.
Step 2: Expand and explore the QuickBooks Info window, then click the OK button.
Step 3: Follow the on-screen instructions to save the backup of your files.
Step 4: The next step is to wait patiently till the errors are fixed. As long as you can hover the mouse over the screen, you don’t have to worry about the system crashing.
Step 5: When the process is complete, tap on the OK button.
Step 6: Expand File menu followed by Utilities tab. Select the Verify data option.
Step 7: The only thing left with you is to wait while the tool checks the file for data issues.
Method 7: Uninstall QuickBooks Desktop
Step 1: Press Windows + R key. Click on the Run command.
Step 2: Open Control Panel.
Step 3: Explore the Programs and Features option.
Step 4: Click on Uninstall a program.
Step 5: Select the QuickBooks option from the list of programs, then click Uninstall/Replace.
Step 6: Complete the process by following the on-screen prompts.
Method 8: Clear Browser Cache and Internet Files
By opening the browser you are using, you can access the settings and clear the cache. This can go a long way in fixing major problems with your system, including QuickBooks crashing unexpectedly.
Method 9: Use the QuickBooks Refresh Tool
Step 1: To get started, you need to close everything in the desktop version of QuickBooks.
Step 2: Download the required QuickBooks Update Tool.
Step 3: Save the file on the desktop.
Step 4: Run the QBRrefresher tool.
Step 5: Reopen the QuickBooks desktop app and check if the error is resolved.
Method 10: Contact a Professional
If all the above methods do not work or provide only temporary solutions, then it may be time for you to consult a professional technician who will be able to get to the root of the problem and fix it.
Conclusion
If your QuickBooks keeps crashing, shutting down unexpectedly, or blocking saves, you can get professional help from experienced technicians. You can contact QuickBooks’ actual services just by calling their support number and the QuickBooks Professional Support team will contact you to resolve the issue immediately.