The seamless efficiency of the QuickBooks program is ensured by various vital components, including digital signature certificates. An outdated or unmatched signing certificate can cause the QuickBooks app to malfunction. One such error message seen by users in recent times is “QuickBooks application with revoked certificate warning”. If you also get this certificate error, you won’t be able to sync your data or open your company file. This occurs because the Symantec root certificate was revoked, causing some certificates to become invalid.
Read: How to Fix QuickBooks Error 6094?
What to do here. As part of this article, we are going to learn about all the possible solutions to fix revoked certificate errors in QuickBooks Desktop. So keep reading!
What Does QuickBooks Revoked Certificate Error?
This error implies an error when syncing QuickBooks with third-party applications, including Intuit applications such as Field Service Management or Statement Writer. This mainly indicates problems with digital signature certificates.
Most of the time, either the certificate is outdated or there are some compatibility issues with the operating system, and “QuickBooks – Application with a revoked certificate in QuickBooks Desktop” occurs. This error usually occurs when syncing QuickBooks with third-party applications. Additionally, this error can be seen if the QuickBooks Web Connector digital certificate has expired.
Causes of QuickBooks Revoked Certificate Error?
This error usually occurs due to the following reasons:
- An old digital signature certificate is configured for QuickBooks on your PC.
- This error can also occur if the Symantec root certificate has been revoked, which may have contributed to invalidating some certificates.
- QuickBooks Web Connector has not been updated in a long time.
- The signing certificate of the application you are trying to sync QuickBooks with may have an outdated digital signature certificate.
- Using an older version of QuickBooks can also be a possible cause of this error.
How to Fix QuickBooks Revoked Certificate Error
Check out these DIY methods to resolve the “QuickBooks – Application with revoked certificate warning” error.
Method 1: Configure Digital Signature Certificates for QuickBooks and Third-Party Applications
Setting Up a Digital Signature Certificate for QuickBooks
This error code is usually caused by an outdated digital signature certificate. The steps to install the latest certificate are given below:
- At the beginning, go to the QuickBooks icon and select the Open File Location option.
- After that, right-click on QBW32 or any other applicationName.exe. Expansion.
- Immediately after, select the Properties option.
- In Properties, click the Digital Signature tab.
- In the list of signatures, you need to highlight the signer’s name and then choose Description.
- In the next step click on the Show Certificate option and then go to the General tab.
- Now you have to click on the Install Certificate option.
- Once finished, click Finish and then click the OK tab.
Configure the Application’s Digital Signature Certificate
After you install the certificate for QuickBooks, you’ll also need to install the latest digital signature certificate for the third-party program you’re trying to sync QuickBooks with.
- First of all, go to the application installation directory and then right-click on its .exe icon.
- After this select Properties and then click on the Digital Signature tab.
- In the next step, you have to click on the name of the signer and then click on the Details tab.
- Now click on the Show Certificate option in the General tab.
- Here you have to check the validity dates. (However, if the digital signature in your application has expired, you need to obtain the latest authentication for a third-party application.)
- Finally, click the OK tab to close the window.
Method 2: Check the QuickBooks Web Connector version
Another reason for a revoked certificate error in QuickBooks Desktop can be an outdated web connector. Below are the steps to check the current version of this program:
- First, click on the Windows Start button on the taskbar.
- In the search box, you have to type “web connector” and then click on its icon.
- Once the Web Connector is open, click the Help tab, and then go to the About QuickBooks Web Connector option.
- Here you should be able to see the version.
- If the program has not been updated to the latest version, you need to configure the latest program update.
Method 3: Fix The Error When Syncing with and without the Web Connector
Case 1: Sync QuickBooks without the Web Connector
If a certificate revocation warning appears when you try to sync QuickBooks Desktop with a third-party app without using the web connector, you’ll need to update the app from its official website. Additionally, you must make another attempt to sync with QuickBooks Desktop. However, if updating the app consistently does not resolve the issue, perform the following step-by-step procedure:
- First of all, download the zip file.
- After downloading the file, go to the Downloads folder and extract the certSync.bat file to the system.
- Now continue by right-clicking on the extracted certSync.bat file. Shortly after, click on Run as administrator.
- Allow processing of command prompt operations. When the process is complete, the user should see the message CertUtil: -verifyCTL command completed successfully.
- Close the window and check if the error has been fixed.
Case 2: Sync QuickBooks with Web Connector
Users who encounter an error when using the Web Connector should update their copy of QuickBooks Desktop to the latest version (discussed in Method 4).
Method 4: Updating QuickBooks Desktop
It is wise to make sure that your QuickBooks program is updated to the latest version. Using an older version of the accounting program can also result in a revoked certificate error in QuickBooks. The steps for updating QuickBooks are as follows:
- Launch the QuickBooks Desktop program.
- Then click on the Help tab.
- Here you have to click on the Update QuickBooks Desktop option.
- After that click on Update Now option and then click on Get Update option.
- Once the update is downloaded successfully, quit QuickBooks.
- Restart QuickBooks, then click Yes at the automatic prompt to install the downloaded updates.
- Now try syncing QuickBooks with the third-party app again.
- In the next step, you will have to select your version of QBWebConnector.exe to download.
- If you have multiple versions installed, you should download the latest version from here:
Method 5: End all QuickBooks Processes
Users can also resolve revoked certificate errors by ending QuickBooks processes in Task Manager. The obvious steps to implement this method are:
- Simultaneously press the Ctrl+Alt+Del keys. This action will open the Task Manager.
- Now go to the Process tab.
- Here, select QBW.exe, QBW32.exe, and QBWebconnector.exe processes separately and end them one by one.
- Now run QuickBooks to check whether the certificate revocation error is resolved.
Method 6: Rename QBWebConnector.exe
An unusual, but effective way to fix the error is to simply rename the QBWebConnector.exe file. To access and rename the file, follow the steps below:
- Proceed with the Windows + R key buttons to reveal the Run window.
- If you are a 32-bit user: You need to type “C:\Program Files\Common Files\Intuit\QuickBooks\QBWebConnector\QBWebConnector.exe” and then press Enter.
- If you are a 64-bit user: You need to type
- “C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBWebConnector\” and press Enter.
- This action will open the folder containing the QuickBooks Web Connector .exe file. Simply right-click on the file and click on the Rename option.
- Finally, change the current name to OLD_QBQWebConnector.exe.
- Then go to File and click Open New Window.
- Then download QBWebConnector.exe again from the Intuit website.
- After that, move the downloaded QBWebConnector.exe file to the destination “C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBWebConnector\”.
- When you’re finished, relaunch QB and try running the web connector.
Method 7: Upgrade to QuickBooks 2023
Certificate revoked error in QuickBooks can also occur with QuickBooks Statement Writer (QSW). These users should upgrade to the latest version of QuickBooks Desktop to resolve this issue.
How Do I Fix the Revoked Certificate Error in QuickBooks with Intuit Field Service Management (IFSM)?
To fix this error with IFSM, follow these guidelines:
- First, exit QuickBooks.
- The next step requires downloading the QbEventsShid.exe file by pasting the following URL into a web browser – “https://qbinstall.corrigo.com/6.13/6.13.132/QbEventsShid.exe“.
- Make sure to change it to C:\Program Files (x86)\Intuit Field Svc. Integrations or folder C:\Program Files (x86)\Corrigo Integrations
- When complete, run QB Desktop again and try to use IFSM again.
Conclusion
This blog covers viable methods to Fix QuickBooks applications with revoked certificate errors. For more guidance on this topic or to get assistance on other accounting issues, you can connect with our experienced QuickBooks Error Support Professionals at the helpline at +1 800-213-6058.