Bank feeds are a facility provided for linking credit cards and bank accounts with accounting software. It can automatically record the transactions at the banking center. However, due to certain circumstances, you may find that bank feeds not working in QuickBooks. This can happen if your account is on the list of banks that are not supported by the Intuit software. This problem can be resolved by updating the bank login information. Here you can try to change the QB Software username and password to keep it updated. Also, you can try to open the software on your Safari or Windows browser in Incognito mode and try some additional steps to fix the problem when the Bank stream is closed.
Read: How To Access QuickBooks Database Easy Steps
Reasons for Bank Feeds Not Working in QuickBooks?
There may be an interconnection problem between the bank account and the accounting software. This can happen because of a bad network connection on the server. Overall, this is causing bank feeds to not work or to freeze in QuickBooks. Due to this issue, your bank feed cannot be updated in the software.
Similarly, there can be other reasons for the QB error to appear:
- There may be a particular bank whose Intuit software does not support.
- It may also happen that the transaction has been recovered for more than 90 days.
- Your login information may not have been updated.
- The browser or bank-related issues may exist.
- The files in these streams may not have been deleted.
How Can You Fix Bank Feeds Not Working in QuickBooks?
QuickBooks bank feeds not working issue can be resolved by updating bank login information. Alternatively, opening the accounting software in incognito mode in the browser can also help you fix the problem. You can also try disconnecting the QB software and then reconnecting it to see if the problem is fixed.
Fix 1: Updated bank login information
Sometimes when you enter incorrect information in the login window, you may find that your QuickBooks bank feed has stopped working. This can happen even if you have filled in the old information.
To resolve this issue, you can go to update your login information. You have to go to the Banking Center button in the menu. Then select the pencil sign and click on the Edit Login Information tab. You will see that a screen is appearing to change the ID and Password. Mention the required details here.
- Launch “QuickBooks.”
- Here, click on the “Banking Centre” option.
- In this step, select the “Pencil” icon.
- Select the “Change Connection Information” button.
- A window will open for changing “User ID” and “Password”.
- Fill in the details.
- Then tap “Update login information”.
- A dialog box will appear on the screen saying “Credentials have been updated”. Tap “I’m done”.
- Once changed, streams can start working again.
Fix 2: Open QuickBooks in Private Browsing
Preferably on Windows and Mac, users can often run the software through the browser, but due to some issues, you may face problems while working on the bank feed. By opening it in Incognito mode, they can resolve the bank feeds not working in QuickBooks.
Open Safari and navigate to the new private window. Alternatively, for Windows users, the Chrome browser should be run with the File option pressed. Here, click on the New Incognito tab. Now go ahead and log in to the accounting software.
- Go to the “Safari” browser.
- Select “New Private Window”.
- When you have the Chrome browser, tap on “File”.
- Now tap on “New Incognito Window”.
- QB account must be linked.
- Next, you need to check if the bank feed is updated in QuickBooks.
If it is not updated, take necessary action. Bank feeds not working issue in QuickBooks can now be fixed.
Fix 3: Disconnecting and reconnecting bank account
There may be an error in your bank account, which can become a hindrance while working on the feed. They may stop working. So you have to disconnect it for a while and reconnect it later. To begin this troubleshooting measure, you can ensure that the account has been disconnected via banking. To reconnect to it, you can go to this menu again and add a description to connect.
The fix has stopped working for QuickBooks Bank Feed, which is detailed below:
- Run the “QuickBooks” program.
- Next, tap on “Bank”.
- Tap on the “Edit” option.
- Select the option “Edit Account Information”.
- Check the “Disconnect this account” box.
- In this step press the “Save & Close” button.
- To re-add the bank account, log in to it.
- A web address shown at the top of the screen should be copied.
- Access your “QB” account.
- Go to “Bank”.
- Select the “Add Account” tab.
- In the “Enter your bank name or URL” field, this web address should be pasted that you copied.
- Press the “OK” button.
- To check if bank feeds aren’t working in QuickBooks, now reopen bank feeds. The error has been resolved.
Fix 4: Clear Bank Feed Files
This error may occur if the data in your bank feed file is overloaded. In such a case, you will need to delete the files to start using them again. You have to log in to the bank’s website with your username and password. After that press the transaction button. Make sure there are no pending notifications before continuing.
- Go to the bank’s website.
- Log in with username and password.
- Next, find and click on the “Transactions” option.
- Delete all pending information available there.
- After that, the bank account should be disconnected.
- Select the browser sign option to open it.
- Select the three vertical points on the right.
- The “Browse history and cache files” option should be located and removed.
- You need to play the stream. If they start working, the QuickBooks bank feed is not working error will be resolved.
Fix QuickBooks 2016/2017/2018/2019 Bank Feed Not Working
The annual release of QuickBooks from 2016 to 2019 may be buggy with bank feed issues. Maybe there is a problem with the synchronization of the bank and the software. The Bank option, as the name suggests, contains all the banking and account information. You can use this option to get rid of this problem. Next, the range of banks and credit cards to be exploited. Now select the bank account you want to repair.
QuickBooks 2018, 2017, 2016 or 2019 bank feed not working error can be resolved by following these steps:
- Log in to the software.
- Go to the “Banks” tab and select it.
- Next, click on the “Banks and Credit Cards” category.
- Select the bank account that needs to be secured.
- In this step tap on the “Update” button.
- Give it some time to update.
- After that, confirm if Bank Stream has started working.
Conclusion
To keep transaction records up to date, it is important to use the bank feed feature. However, any connection issue between the software and the bank account can cause the QuickBooks bank feed to malfunction. This error can become a problem for the user and may need to be fixed at the earliest. With the various fixes mentioned here, the error can be rectified in no time.