Technical problems are quite common in QuickBooks. However, each error can be fixed using a unique set of steps. Today in this segment we are going to discuss QuickBooks Error Code 5. This issue often occurs when the QuickBooks Database Service user is restricted from accessing the file location. It appears on the screen along with a warning message QBW Error: An unexpected error has occurred. You may face such problems due to invalid entries in the Windows Registry or if the system is not configured accordingly.
There can be a bunch of factors that trigger such errors, to find out what it is, as well as a set of steps that can be taken to eliminate them, you need to read this section very carefully. Is. Or you can also contact our QuickBooks Desktop support professionals at +1 800-213-6058 and ask for their assistance in rooting out the problem.
Read: How to Fix QuickBooks Error 6094?
Cause of QuickBooks Error Code 5?
This error can be encountered due to the below-mentioned set of factors:
- Improper installation of the desktop version of QuickBooks can be the root factor behind this problem.
- In case of an offensive system shutdown or forced shutdown
- Additionally, if the Windows user account that is used does not have sufficient rights.
- Or if the point of sale update shared download location is invalid.
- You may also encounter this problem if there are invalid entries in the Windows Registry.
- Or if a registry entry or system file has been deleted by mistake
Effective Procedures to Eliminate QuickBooks Error Code 5
You can use all the methods listed below to get rid of this type of error. let’s take a look:
Method 1: Download and Install QuickBooks File Doctor
- Users can download and install QuickBooks file doc from the official website of Intuit.
- And then follow the on-screen steps for installation.
- Now run the tool.
- And let the tool check system files and folders and fix hosting settings accordingly.
- Users can now access and control the system through permission-level settings.
- And can also repair and locate damaged files in QuickBooks software.
Method 2: Re-Create the User
- Here the user should go to Users and Roles.
- Now create a new username for the new user.
- After that, could you create a new password and confirm it?
- Install User Roles and click on the OK tab.
Method 3: Disable User Account Control in Windows
- In the process, press the Windows + R keys to open the Run window.
- And then, enter Control Panel and press the OK button.
- Select User Accounts and navigate to User Accounts (Classic View).
- Then choose Change User Account Control Settings.
- Also note that when prompted by UAC, select Yes to continue.
- Then, move the slider to set it to Never notify.
- And click OK to deactivate UAC.
- You can also set it to Always warn and click OK to enable UAC (if prompted, select Yes to continue).
- The last step is to choose to restart the system.
Method 4: Delete the user to fix QuickBook’s unexpected error 5
- Start by launching the Companies tab on QuickBooks Desktop and selecting Users.
- Opt for the configuration of users and roles.
- And select the user from the list of users.
- The user should now select OK for confirmation.
- Method 5: Update QuickBooks Point of Sale (POS)
- Here you need to log in to the POS system as an administrator.
- After that, navigate to the Help menu and then hover over Software Update.
- Now choose Update preference.
- And go to the General tab.
- Also, select Download updates automatically.
- And tap Notify Me to get notified about new updates when they become available.
- Finally, select OK when you’re done.
- The software will automatically download and install the latest updates when they become available.
Method 6: Grant file share access
- For this process, you need to launch File Explorer and right-click on the folder where it was saved.
- Now go to the Properties and Sharing tab.
- And, depending on the business requirements, opt for partial or full sharing.
- Finally, choose to apply and hit the OK button.
Method 7: Install Reimage Repair Tool
- For this, you have to download Reimage Repair Tool.
- After that save this tool on the desktop.
- Navigate to the file location.
- And tap Yes when the prompt appears on the screen.
- Start automatic analysis and uncheck the box.
- Select Install and the tool will automatically scan.
- Now you need to start the repair process.
- Finally, restart the QuickBooks software and you’re done.
Method 8: Reinstall QuickBooks Desktop
- The below procedure requires you to press Windows Tab and R Tab to open the Run box and find appwiz.cpl
- Then double-click on QuickBooks to remove it and all its features from the device.
- Then, return to the QuickBooks website to download the desktop app again.
- Make sure you are downloading the correct version of the app and follow the steps to reinstall the app.
Conclusion!
At the end of this section, it is believed that the information shared above can be of great help in eliminating the problem from its root cause. However, if you continue to encounter an unexpected error, it is recommended to consult our QuickBooks Support team at +1 800-213-6058 in this scenario.
We are a team of QuickBooks-certified professionals who work around the clock to provide immediate help and support. Do not hesitate to share your queries and requirements with our team.